Privacy Policy
LA MANTA CHILENA will adopt all necessary measures to protect its Users' data, such as information encryption systems, security certificates, and other similar or equivalent measures that LA MANTA CHILENA deems prudent for these purposes. If the User makes changes to the information registered or entered on the Website, or if any type of irregularity attributable to the User is detected related to the information provided or transfers made by the User, as well as anything related to identification or the use of payment methods, or simply as an identity protection measure, the Website staff will contact the User, either by telephone or email, to corroborate the data and information, as well as to prevent possible fraud.
In the event that contact is not established within 72 hours, and for the User's security, any purchase of a product or contract for a service will not be confirmed. The User will be informed by phone or email that the transaction has been voided due to the inability to verify their identity or payment method. Additionally, receipts evidencing the efforts made to contact the User to confirm the transaction will be made available to the User for a period of 10 days, should the User wish to confirm the purchase or contract. Additional inquiries may be made through the contact methods established in the paragraph regarding Website Information in this Terms and Conditions document.
With all of the above, Users are fully responsible for any loss or misuse, misuse, or unauthorized use of the product or service purchased or contracted, whether they or third parties incur in the acts described above, after making a purchase or contracting a service in accordance with the manner stipulated in these Terms and Conditions.
Personal Data.
By accessing the website WWW.LAMANTACHILENA.CL, Users or visitors guarantee that the information they provide to access or purchase products or services is true, complete, accurate, and up-to-date.
In accordance with the provisions of Law No. 19,628 on the Protection of Personal Data, any data of this type provided to the Website becomes part of a database belonging to LA MANTA CHILENA and will be used solely and exclusively for the purposes for which it was provided, specifically for communication between LA MANTA CHILENA and its Users, to validate data related to purchases or contracting of services, to arrange deliveries, and to respond to inquiries. This data will never be communicated or shared with other companies without the express authorization of its owner (the User), nor will it be transferred internationally.
LA MANTA CHILENA will never ask its Users to provide personal or financial data via email.
LA MANTA CHILENA assumes that the data entered by Users or by persons authorized by them is correct and accurate. By accepting these Terms and Conditions, Users express their consent that the personal data provided when filling out forms on WWW.LAMANTACHILENA.CL may subsequently be used to prepare and send offers that may differ from those offered on the Website.
Without prejudice to the foregoing, LA MANTA CHILENA guarantees all its Users the free exercise of the rights contemplated in Law No. 19,628 on the Protection of Personal Data regarding the access, modification, cancellation, and blocking of their personal data. Consequently, Users may submit requests related to the aforementioned rights, to which LA MANTA CHILENA will respond within a period of no more than two calendar days.